Administrative Computing Helpdesk
The College Administrative Helpdesk provides phone and technical support for computer and peripherals for campus faculty and staff. Any work requested from the Helpdesk must be done through the Grouplink ticketing system, which can be accessed via web: http://support.citytech.cuny.edu

All full time faculty and staff may submit tickets using their campus network login and password. Certain ticket categories are limited to specific authorized departments. Additional policies and procedures may apply for the completion of specific types of requests.

Location: Namm 901
Hours of Operation: –Monday – Friday 8:00am-6:30pm
Phone: 718.260.5626

Support for Presentation rooms is provided by the campus Media Services Department.
Phone: 718.260.5900